Shipping policy

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you by email.

 

Shipping Time

Shipping times vary depending on your location and typically range from 7-20 business days. You will receive a confirmation email with tracking information once your order has shipped.

 

Please note that some items in your order may ship separately from different fulfillment locations, and may arrive at different times. This does not incur any additional shipping costs to you.

 

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

 

Order Tracking

Once your order has shipped, you will receive an email with a tracking number so you can follow its journey to you. Please allow 2-5 business days for tracking information to update after you receive your shipping confirmation.

 

Customs, Duties, and Taxes

North Shore Wellness Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

North Shore Wellness Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or our support team directly at chadwcameron@gmail.com to file a claim.

 

Questions

If you have any further questions, please contact us at chadwcameron@gmail.com.